PRIVACY POLICY


Application Caratec connect collects certain Personal Data from its Users.

  2. 1. CONTACT INFORMATION OF THE OWNER AND DATA CONTROLLER

    1. Caratec GmbH, Carl-Bosch-Straße 7, 76829 Landau in der Pfalz, Germany is the owner of Caratec Connect application and the controller, responsible for your Personal Data that is being processed in relation to your use of Caratec Connect application (referred to as ”Caratec”, “Owner”, “we”, “us” or “our” in this Privacy Policy).
    2. Owner contact email: info@caratec.com

  3. 2. PURPOSE OF THIS PRIVACY POLICY

    1. 2.1 This Privacy Policy aims to give User the information on how Caratec collects and processes Personal Data through your use of this Application including any data you may provide through this Application when you register your profile or sign up to our newsletter.
    2. 2.2 This Application is not intended for children and we do not knowingly collect data relating to children. However, if a person younger than 16 years old register into Application (select option: “Younger then 16 years old”), the Application will not process certain Personal Data (such as GPS location/position).
    3. 2.3 User has the right to make a complaint at any time to the Information Commissioner ("Informacijska Pooblaščenka"), the Republic of Slovenia’ supervisory authority for data protection issues (www.ip-rs.si). We would, however, appreciate the chance to deal with your concerns before you approach the Information Commissioner, so please contact us in the first instance.

  4. 3. TYPES OF DATA COLLECTED

    1. 3.1 Personal Data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
    2. 3.2 Among the types of Personal Data that this Application collects, by itself or through third parties, there are:
      1. (a) Identity Data includes first name, last name, information regarding age (only information whether you are younger or older than 16 years.
      2. (b) Contact Data includes email address.
      3. (c) Technical Data includes information on which device you use to access this Application.
      4. (d) Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
      5. (e) Usage Data includes information about how you use our Application and our additional services.
      6. (f) Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
      7. (g) Geographic Data includes your GPS location / position.
    3. 3.3 We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your Personal Data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Application feature. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.
    4. 3.4 We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
    5. 3.5 Complete details on each type of Personal Data collected are provided in the dedicated sections of this Privacy Policy or by specific explanation texts displayed prior to the Data collection.
    6. 3.6 Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
    7. 3.7 Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
    8. 3.8 Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
    9. 3.9 Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy on our Website.
    10. 3.10 Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

  5. 4. MODE AND PLACE OF PROCESSING THE DATA

    Methods of processing

    1. 4.1 The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
    2. 4.2 The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies, providers of compatible services) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
    3. 4.3 We use different methods to collect Data from and about you, including through:
      1. (a) Direct interactions. You may give us your Identity and Contact Data by filling in forms in our Application or on our Website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
        1. (i) create an account in our Application;
        2. (ii) apply for our additional services;
        3. (iii) subscribe to our service or publications;
        4. (iv) request marketing to be sent to you;
        5. (v) enter a competition, promotion or survey; or
        6. (vi) give us some feedback.
      2. (b) Automated technologies or interactions. As you interact with our Application, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Personal Data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookies Policy for further details.
      3. (c) Third parties or publicly available sources. We may receive Personal Data about you from various third parties and public sources as set out below:
        1. (i) Technical Data from the following parties:
          1. (A) analytics providers such as Google based outside the EU;
          2. (B) advertising networks inside OR outside the EU; and
          3. (C) search information providers based inside OR outside the EU.
      4. (d) Contact Data from providers of technical services based inside OR outside the EU.
      5. (e) Identity and Contact Data from data brokers or aggregators based inside OR outside the EU.

      Legal basis of processing

    4. 4.4 The Owner may process Personal Data relating to Users if one of the following applies:
      1. (a) Users have given their consent for one or more specific purposes (“opt-in”);
      2. (b) provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
      3. (c) processing is necessary for compliance with a legal obligation to which the Owner is subject;
      4. (d) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
      5. (e) processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
    5. 4.5 In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
    6. Place
    7. 4.6 The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
    8. 4.7 Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
    9. 4.8 Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
    10. 4.9 If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

      11. Retention time

    11. 4.10 Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:
      1. (a) Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
      2. (b) Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
    12. 4.11 The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
    13. 4.12 Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

  6. 5. THE PURPOSES OF PROCESSING

    1. 5.1 The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, Improvement of the Users Experience and providing User with marketing material.
    2. 5.2 Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

  7. 6. DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA

    1. 6.1 Personal Data is collected for the following purposes and using the following services:
      1. (a) Improvement of the User’s experience:
        1. (i) This type of service allows Users to enable the Owner to process the geolocation data for improving the Users experience with the Use of Owners Application and additional services.
        2. (ii) Users have option to log out of the Application or turn off the function for geolocation.
          Google Places API
          1. • Google Places API is an analytics service provided by Google, Inc.
          2. • Personal Data collected: Geolocation Data.
          3. • Place of processing: EU and EEC; United states, Opt-Out, Privacy Shield participant.
        3. (iii) Statement of the Owner: This Privacy Policy meets the guidelines outlined in section 3.2.3(a) of the Google Maps Platform Terms of Service.
        4. (iv) IMPORTANT NOTICE: You are bound by Google’s Terms of Service if you use geolocation function with the Application. Please, see also Google Privacy Policy.
      2. (b) Marketing and newsletters:
        1. (i) This type of service is used for Owner to be able to provide Users with relevant marketing material and relevant information on new functions and updates of the Application.
          MailChimp
          1. • MailChimp is an analytics service provided by The Rocket Science Group, LLC.
          2. • Personal Data collected: Identity and Technical Data.
          3. • Place of processing: EU and EEC
          Google Ads
          1. • Google Analytics is an analytics service provided by Google Ireland Limited.
          2. • Personal Data collected: Identity and Technical Data.
          3. • Place of processing: EU and EEC

  8. 7. THE RIGHTS OF USERS

    1. 7.1 Users may exercise certain rights regarding their Data processed by the Owner.
    2. 7.2 In particular, Users have the right to do the following:
      1. (a) Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
      2. (b) Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
      3. (c) Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
      4. (d) Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
      5. (e) Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
      6. (f) Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
      7. (g) Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
      8. (h) Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

      Details about the right to object to processing

    3. 7.3 Where Personal Data is processed in a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
    4. 7.4 Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

      How to exercise these rights

    5. 7.5 Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

  9. 8. ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING

    Legal action

    1. 8.1 The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
    2. 8.2 The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

      Additional information about User's Personal Data

    3. 8.3 In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

      System logs and maintenance

    4. 8.4 For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

      Information not contained in this policy

    5. 8.5 More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

      How “Do Not Track” requests are handled

    6. 8.6 This Application does not support “Do Not Track” requests.
    7. 8.7 To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.

      Changes to this Privacy Policy

    8. 8.8 The Owner reserves the right to make changes to this Privacy Policy at any time by giving notice to its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
    9. 8.9 Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall obtain new consent from the User, where required.

  10. 9. DEFINITIONS AND LEGAL REFERENCES

    1. 9.1 Personal Data (or Data): Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
    2. 9.2 Usage Data: Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application and other parameters about the device operating system and/or the User's IT environment, as well as personal data related to the use of the mobile home and its devices.
    3. 9.3 User: The individual using this Application who, unless otherwise specified, coincides with the Data Subject (also referred to in this Privacy Policy as “you”).
    4. 9.4 Data Subject: The natural person to whom the Personal Data refers.
    5. 9.5 Data Processor (or Data Supervisor): The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this Privacy Policy.
    6. 9.6 Data Controller (or Owner): The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
    7. 9.7 This Application: Application Caratec Connect which for the purpose of this Privacy Policy refers to the means by which the Personal Data of the User is collected and processed.
    8. 9.8 Service: The service provided by this Application as described in the relative terms (if available) and on this Application.
    9. 9.9 European Union (or EU): Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
    10. 9.10 Cookies: Small sets of data stored in the User's device.
    11. 9.11 Legal information: This Privacy Policy has been prepared based on provisions of applicable law, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

    This Privacy Policy relates solely to this Application, if not stated otherwise within this document.

  11. 10. LATEST UPDATE

    1. October 2024.

      Caratec hosts this content and only collects the Personal Data strictly necessary for it to be provided.